Privacy Policy – P-Advisor
P-Advisor values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our app and services across the United Arab Emirates, Egypt, and Oman.
By using the P-Advisor application, you agree to the terms of this Privacy Policy.
1. Who We Are
P-Advisor is a digital real estate platform specializing in off-plan property across the UAE, Egypt, and Oman. Our application is designed for high-end users seeking a secure, AI-enhanced, and fully online property purchase experience, directly from top developers.
2. Information We Collect
We may collect the following categories of personal data:
- Account Information: Name, email address, phone number, country of residence.
- User Preferences: Property type, budget, location preferences, unit features.
- Device Information: IP address, device type, operating system, and app usage statistics.
- Communication Data: Conversations via live chat, interactions with our AI assistant, and customer support messages.
- Transactional Data: When engaging in a purchase, we collect relevant details for processing payments directly with developers (Note: P-Advisor does not store your payment method or bank details).
- Location Data: If enabled, we use geolocation to show nearby properties through our advanced descriptive map.
3. How We Use Your Information
Your information is used for:
- Helping you discover properties that match your preferences via our AI agent.
- Enabling interactive map-based search and viewing unit-specific details.
- Facilitating secure, direct communication with developers.
- Supporting a seamless, fully online property purchase process.
- Sending updates about your transactions or new property recommendations.
- Ensuring safe and smooth functionality of our app.
4. Who We Share Data With
We may share your data with:
- Authorized Developers: For transaction and unit reservation purposes.
- Service Providers: For hosting, analytics, and customer service functions (bound by confidentiality).
- Legal Authorities: If required by applicable laws in the UAE, Egypt, or Oman.
We do not sell your personal data to third parties under any circumstances.
5. Your Rights and Choices
Depending on your country of residence, you may have the following rights:
- Access the personal data we hold about you.
- Correct or delete your personal information.
- Object to or restrict processing of your data.
- Withdraw your consent at any time.
To exercise these rights, please contact: privacy@p-advisor.com
6. Data Security
We apply industry-standard encryption, access controls, and secure protocols to protect your data. All financial transactions are routed directly to the developer via trusted channels to ensure safety and compliance.
7. International Transfers
As we operate in multiple countries, your data may be processed across borders (e.g., UAE, Egypt, Oman). All such transfers are conducted under strict legal safeguards.
8. Children's Privacy
P-Advisor is not intended for users under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to this Privacy Policy
We may update this policy from time to time to reflect legal or functional changes. You'll be notified via the app or email before any major changes take effect.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
P-Advisor Privacy Team